Eliminate Manned Lane Shrink With AI That Sees Everything

Stop revenue leakage with our robust video + behavior AI that flags cashier errors and fraud patterns including sweethearting, refund abuse, fake scans, and more—recovering thousands in losses

Solve Retail's Biggest Challenges at the Staffed Checkout Counter

Cashier Fraud Is Underreported

Most retailers rely on gesture-based detection or random audits. Our AI agent identifies actual SKUs—not just movements—and ties them to specific cashiers, shift times, and SKUs.

Bottom-of-Basket Loss Costs Millions

Retailers lose ~$4,000 per lane annually to BOB items. Our patented technology detects items across the entire checkout area.

Repeat Offenders Go Undetected

Without pattern recognition, retailers can’t pinpoint their highest-risk employees. Our system analyzes every transaction to reveal which cashiers consistently break procedures, and how.

Retail shrink is evolving. Your loss prevention strategy should too

Built-in Behavioral Context

Our models go beyond simple gesture recognition, understanding the full context of shopper behavior. They adapt to different store layouts and checkout styles to ensure accurate interpretation across environments.

True Product Recognition

AI-driven visual recognition identifies products based on shape, size, and packaging, not just barcodes, so it can detect mis-scans, swaps, and sweethearting even when the barcode is obscured or manipulated.

Staff vs. Customer Differentiation

Our AI recognizes whether it's a cashier or shopper interacting with the items. That clarity prevents blame games and supports faster, fairer internal investigations.

SOP Violations Made Visible

From high-value items not being scanned individually to missed ID checks on alcohol sales, get visibility into whether your store teams are following protocols—across lanes and across stores.

Use Cases in Action

Repeat Offenders

Identify which employees have the highest rates of unscanned items, fraud, or unusual discount activity.

Bottom of Basket Misses

Spot when high-value items never made it across the scanner.

SOP Exceptions

Catch violations like bulk items being scanned only once or no ID check for age-restricted items.

Behavior by Time and Day

Correlate fraud spikes with specific shifts, associates, or times of day to adjust staffing and training.

Sweethearting Detection

Identify when cashiers give unauthorized discounts or free items to friends and family.

Manned Lane Loss - FAQs

Setup & Compatibility

Does this require special cameras or hardware upgrades?

How does it handle different store formats or layouts?

AI Capabilities

What types of loss does this AI agent detect at manned lanes?

Can this be combined with SCO lane loss detection later?

What is True Product Recognition?

Reporting & Privacy

What kind of reports will I get?

Is customer privacy protected?

Ready to See What You're Missing at the Manned Lane?

Uncover hidden loss, hold staff accountable with data—not suspicion—and protect every dollar at checkout.